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Extending call routing, monitoring, reporting, and countless other unified communications functionalities, LogMeIn recently announced that GoToMeeting reached one million users. GoTo products lend robust VoIP services, phone, SMS messaging, and video conferencing, further extending the simplicity of deployment along with pricing. Fit to operate with 180 hardware devices, GoTo users gain access to another plus of the technology – they…

Criminals now are using another type of fraud tactic called “vishing” to carry out their scams over the telephone

Broadtela phone system and contact center deliver an integrated, cloud customer engagement solution for businesses Broadtela, the communications company, announced today’s launch of Broadtela Contact Center, a new Contact Center as a Service (CCaaS) offering. Integrated with Broadtela Hosted Phone system, Broadtela Contact Center enables Businesses to engage with customers and gives agents the collaboration tools they need to increase first call…